Terms and Conditions

General Terms & Conditions

Welcome to Noivbet. These Terms and Conditions ("Terms") form a legal agreement between you and Noivbet ("we", "our", "us"). By using our website, mobile application, and services, you agree to these Terms. Please read these Terms carefully, and if you do not agree with any of the Terms, discontinue use of our services.

These Terms constitute the entire agreement between you and us and supersede any prior understandings or agreements regarding your use of our site. We reserve the right to change, modify, or update these Terms at any time. Your continued use after changes become effective indicates your acceptance of the new Terms. Therefore, you are strongly encouraged to check this page regularly.

Account Registration & Use

1.1 Account Creation

To place bets or play on Noivbet, you must register an account. The registration process requires you to provide accurate, complete, and current information. Providing false information is a violation of our Terms and Conditions and may result in account suspension or termination. Each individual may open only one account. Opening multiple accounts is strictly prohibited and may result in the closure of all associated accounts and forfeiture of winnings.

1.2 Eligibility Requirements

To use Noivbet services, you must:

• Must be at least 18 years old or meet the legal gambling age in your jurisdiction
• Must reside in a country or region where online gambling is legally permitted
• Must act on your own behalf, not on behalf of others
• Must provide true, accurate, and complete information
• Must provide a valid email address and mobile number
• Must not have been previously banned or self-excluded from Noivbet or any of our partner sites

1.3 Account Security

It is your responsibility to protect the security of your account. Keep your username and password confidential and do not share them with anyone. Immediately notify our customer support of any unauthorized use of your account. You will be held responsible for all activities conducted under your account. We recommend using strong passwords that combine uppercase and lowercase letters, numbers, and special characters.

1.4 Account Verification (KYC)

For legal requirements and fraud prevention, we reserve the right to verify your identity. You may be asked to provide identification documents, proof of address, proof of payment method, or other documents. We may suspend withdrawals until verification is complete. All documents must be valid, clear, and legible. The verification process typically takes 24-72 hours.

Deposits & Withdrawals

2.1 Deposit

You can use various payment methods to deposit funds into your Noivbet account, including mobile banking, bank transfer, debit/credit cards, and e-wallets. All deposits must be made in your own name and from your own payment method. We do not accept third-party payments. Minimum deposit amounts may vary depending on the payment method but typically start from BDT 500.

2.2 Withdrawal

You can withdraw funds from your account balance at any time if your account is verified and all wagering requirements are met. Withdrawals are generally processed to the payment method used for deposit. Withdrawal processing time is 24-48 hours, but VIP members receive faster processing. Minimum withdrawal amount is BDT 1,000.

2.3 Fees & Limits

Noivbet generally does not charge fees for deposits or withdrawals, but your payment provider may charge their own fees. We apply daily, weekly, and monthly deposit and withdrawal limits depending on your account level and VIP status. As part of responsible gaming, you can set your own deposit limits in your account settings.

Bonuses & Promotions

3.1 Bonus Terms

Noivbet offers various bonuses and promotions including welcome bonuses, deposit bonuses, free spins, cashback, and much more. Each bonus has its own specific terms that must be met. Read and understand the relevant Terms and Conditions before accepting a bonus. Bonuses are only available to players who meet all eligibility criteria.

3.2 Wagering Requirements

Most bonuses come with wagering requirements, meaning you must wager the bonus amount (and sometimes the deposit amount as well) a specified number of times before you can withdraw. For example, a BDT 1,000 bonus with 35x wagering requirement means you must wager BDT 35,000 before withdrawal. Wagering requirements typically must be met within 30 days.

3.3 Bonus Abuse

Bonus abuse is strictly prohibited. This includes but is not limited to: creating multiple accounts, fraudulent activities, low-risk betting strategies, or system exploitation. We reserve the right to withdraw, cancel, or modify bonuses at any time for any reason. In cases of bonus abuse, we may confiscate winnings and suspend or close accounts.

3.4 Maximum Bonus Win

Some bonuses may have maximum win limits. For example, if a bonus has a maximum win limit of BDT 10,000 and you win BDT 15,000, only BDT 10,000 will be added to your withdrawable balance. All bonus Terms and Conditions are clearly stated on the promotions page.

Betting & Gaming Rules

4.1 Placing Bets

Once a bet is placed and accepted, it cannot be cancelled or changed. It is your responsibility to thoroughly check each of your bets before confirming. We are not responsible for correcting erroneous bets or clicks. All bets must be within your available balance. Partial bets are not permitted.

4.2 Maximum Win Limit

Maximum win limits may apply to certain games and betting markets. These limits vary depending on the type of game and your account status. VIP members typically enjoy higher limits. Maximum single bet winnings are generally capped at BDT 10,000,000.

4.3 Errors & Mistakes

If incorrect odds, results, or payouts are displayed due to a technical error, human mistake, or system malfunction, we reserve the right to cancel affected bets and refund the correct amount. Bets placed at obvious incorrect odds may be voided. We make reasonable efforts to ensure all information is accurate but are not liable for errors.

4.4 Game Fairness

Noivbet is committed to ensuring fair play for all players. All our games use Random Number Generators (RNG) that are tested and certified by independent agencies. Engaging in cheating, collusion, or other unfair practices will result in immediate account closure and forfeiture of winnings.

Prohibited activities

The following activities are strictly prohibited and may result in account suspension, termination, and legal action:

• Multiple accounts: Opening multiple accounts from the same person, family, address, or device
• False Information: Providing false, misleading, or fraudulent information or documents during registration or verification
• Underage gambling: Allowing persons under 18 years of age to gamble or playing on their behalf
• Third-party transactions: Depositing or withdrawing using another person's payment method
• Fraud & Hacking: Attempting to exploit the site or games, using bots, or software manipulation
• Money Laundering: Using the platform to launder illegal funds
• Collusion: Colluding with other players or attempting to manipulate outcomes
• Bonus Abuse: Violation of promotional terms or systematic bonus exploitation
• Abusive behavior: Harassment, threats, or abusive language toward staff or other players
• Chargeback fraud: Fraudulently claiming payment chargebacks

Responsible Gaming

Noivbet firmly believes in responsible gaming and provides various tools to help you stay in control:

• Deposit limits: Set daily, weekly, or monthly deposit limits
• Betting Limits: Limit the maximum amount of each of your bets
• Session Time Limit: Set time limits for your gaming sessions
• Cooling-off period: Take a short break from 24 hours to 30 days
• Self-Exclusion: Exclude yourself for 6 months, 1 year, or permanently
• Reality Check: Get regular reminders about how long you've been playing and how much you've spent

If you feel gambling is becoming a problem, seek help immediately. Our customer support team can connect you with the right resources. Remember, gambling should be a form of entertainment, not a way to make money. Only play with money you can afford to lose.

Intellectual Property

All content, design, graphics, software, and other materials on the Noivbet website and mobile application are owned by Noivbet or its licensors and are protected by copyright, trademark, and other intellectual property laws. You may not copy, reproduce, distribute, publish, or modify any content without our written permission. The Noivbet name, logo, and all brand marks are our registered trademarks and may not be used without our express written consent.

Limitation of Liability

Noivbet and its directors, employees, and agents shall not be liable for:

• Any loss or damage resulting from use or inability to use the site or services
• Technical issues, server downtime, or internet connectivity problems
• Actions or omissions of third-party game providers
• Transaction processing delays by payment providers
• Unauthorized access to your account credentials or funds
• Any financial or psychological harm resulting from your gambling activity

We provide our services "as is" and make no express or implied warranties. Our maximum liability is limited to the amount of your account balance.

Changes to Terms & Conditions

Noivbet reserves the right to change, modify, or update these Terms at any time. When changes are made, we will update the "Last Updated" date on this page and, in the case of significant changes, notify you via email or site notification. Your continued use of the site after changes become effective constitutes your acceptance of the new Terms. It is your responsibility to review this page regularly. If you do not agree with any changes, immediately discontinue use of the site and close your account.

Applicable Law & Dispute Resolution

These Terms and use of Noivbet services shall be governed by international gaming law and the law of the applicable jurisdiction. Any dispute between you and Noivbet should first be attempted to be resolved through negotiation. If negotiation fails, the dispute will be resolved through arbitration. Our customer support team is committed to helping resolve any complaints or concerns. If you have any issues with our services, please contact us first so we can resolve it.

Contact Information

If you have any questions, concerns, or inquiries about these Terms, please contact our customer support team:

• Live Chat: Available 24/7 on the website
• Email: [email protected] (Response within 24 hours)
• WhatsApp: For quick assistance
• FAQ section: Instant answers to common questions

Our support team provides assistance in Bengali and English 24 hours a day, 7 days a week. We are committed to providing fast and professional resolution to all your inquiries and concerns.